Are any of these articles related to your request?
If you are still being billed after cancelling
Please check all other email addresses
We find that, the majority of the time, the issue is multiple accounts. You will have closed one account but another account has remained open. Check with everyone who has access to your credit card or PayPal details - who else may have signed up for Quickflix?
Once you find alternate accounts, please log in and cancel those accounts.
If you’ve set up multiple accounts, you can tell which ones have been billing you by clicking on "Transaction History" at the left of your Accounts & Settings page. The invoices in your transaction histories should match what you’ve been billed.
If you are unaware of Quickflix account details
Please submit a request below with the following information so we can do a payment trace for you to find and cancel your subscription(s).
- Name
- Phone numbers
- Email addresses
If charged through credit card
- First 4 and last 3 digits of credit card charged
- Most recent amount charged
- Most recent date charged
If charged through PayPal
- Billing agreement ID (please contact PayPal if you do not know what this is)
- Transaction ID
- Most recent amount charged
- Most recent date charged
If you have read the above and still require assistance please click here to continue submitting your request.
Please visit this article for detailed instructions on how to cancel your subscription.
You can cancel your subscription by visiting your account page.
Did the above article not help? Click here to continue submitting your request.