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I have lost internet connection to my Samsung device


If your device is having problems staying connected to Quickflix, make sure your device is connected to the Internet.

  • Simply try another Internet based application. If you cannot connect to other apps, you will need to troubleshoot your network.

To verify that your Samsung Blu-ray player, TV, or Home Theatre System is connected to the Internet, begin from the Home screen and select Settings > Network > Network Status

If you are having issues with connecting to the internet, please seek advice from your Internet service provider.

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