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My Payment was unsuccessful and now my account is on "Hold"

Updated

If for some reason we are unable to bill you, your Membership will automatically be placed on hold.

While you’re on hold, your membership will accrue standard monthly charges. These charges will be included in your first payment after the hold status has been removed.

How long does my account stay on "Hold" for?

If no action is taken to resolve the issue that has placed your account on hold, we will cancel your membership after 60 days. We'll send you emails during this time giving you advice on how to take your account off hold.

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